The Investigations Branch is seeking individuals with a demonstrated ability to be motivated members of a team that are dedicated to eSafety’s mission of helping safeguard all Australians from online harms and promoting safer, more positive online experiences.

Our ideal candidates will be motivated team members who are technically proficient and have an eye for detail. You will have exceptional written and oral communication skills, the ability to effectively communicate decisions made as part of the regulatory process and advise on enforcement options, including confidence in having difficult conversations with distressed complainants. You will have experience managing multiple matters simultaneously within sensitive and time-critical operational settings. You will have a positive outlook and the ability to apply reason and care when assessing highly sensitive or confronting material. You will have a demonstrated ability to develop strong relationships with internal and external stakeholders. You will be advising the Manager on risks, regulatory options, and enforcement outcomes.  

The work can be fast-paced and requires balancing competing priorities, while being adaptable to support the team through change. A proven ability to focus in a high-volume environment, personal drive, a commitment to supporting colleagues and a demonstrated ability to achieve objectives, even in difficult circumstances, are vital qualities for these roles.  

A background in regulatory investigations, law enforcement, intelligence, information and online technology, and/or open-source analysis would be considered favourably.