Campus Location: North Sydney, Australia
Job No: APTAV106100#001
- Contribute to the success and growth of ACU's innovative Student Veteran Services Programs
- Newly created role focusing on planning, implementation and continuous improvement of programs
- Continuing, full time role based at the North Sydney campus
About ACU:
Australian Catholic University (ACU) is an inclusive community which welcomes students and staff of all beliefs. ACU has over 2,500 staff supporting more than 34,000 students across eight campuses - Ballarat, Brisbane, Canberra, Melbourne, North Sydney, Strathfield, Blacktown and Rome.
As valued members of our community, all staff members are expected to have an understanding of ACU's mission and values and to demonstrate an active contribution to them.
About Global And Education Pathways:
The Global and Education Pathways portfolio is responsible for the development and implementation of the University's strategic priorities in a number of key areas. Driving excellence, through its three key units, ACU International, Education Pathways and the ACU College, Global and Education Pathways has specific responsibility for the University's Global Strategy and Widening Participation Strategy. Education Pathways is responsible for access, pathways, transition and student experience of commencing domestic and international students across all ACU campuses. The unit supports a range of ACU institutional strategies and strategic priorities led by the Office of the Provost and the Pro Vice-Chancellor, Global and Education Pathways. Education Pathways provide access to, participation and success in tertiary education for a range of student cohorts, including equity groups, school and non-school leavers.
About Student Veteran Services Programs:
ACU has made a significant commitment to supporting current and ex-serving ADF personnel and their families access, transition to and succeed in higher education. This can been seen in the establishment of the Student Veteran Services which provide a holistic support model for student veterans and their families throughout their study at ACU.
About the role:
As the Student Veteran Services Advisor, you'll assist the delivery of ACU's Student Veteran Services Programs which include the Veteran Entry Program (VEP), Veteran Transition Program (VTP) and Student Veteran Support Program (SVSP), by supporting the Student Veteran Services Coordinator successfully plan and implement all programs across the North Sydney and Strathfield campuses.
More specifically the role entails:
- Administering programs, monitoring students' progress throughout the academic year and providing appropriate support, advice and/or referral to improve student retention and success.
- Maintaining effective relationships with external organisations and agencies including ex-service organisations including the Department of Veterans Affairs,
the Defence Community Organisation, RSL, SoldierOn.
- Resolving day-to-day issues on campus to ensure the smooth running of programs to guarantee high levels of student satisfaction and supporting other transition initiatives, including peer to peer support.
- Assisting in the creation and review of marketing collateral for transition programs, including website content, electronic communications, all print materials and events.
- Responsibility for the continuous review of processes and programs to identify and communicate recommendations for improvement.
You will need to have:
- Relevant tertiary qualifications and/or demonstrated experience in facilitating student programs in a higher education setting.
- Demonstrated experience working with/within the Australian Defence Force (ADF) and its members, including an understanding of the structure, operations, associated issues and language used within the organisation (desirable).
- Demonstrated strong organisational skills with the ability to prioritise tasks and resources to achieve required outcomes and meet the specified deadlines.
- Demonstrated capacity for interpersonal understanding including active listening in order to provide useful advice and negotiate constructive outcomes.
- Highly developed verbal and written communication skills with demonstrated ability to write clear and concise reports.
- Self-motivated team member with demonstrated ability to effectively plan work activity, prioritise time and resources using established processes and technologies to achieve optimum efficiency and effectiveness .
- Display openness and resilience, inspire others to change and act to make change happen with ACU's interests, strategic goals and Mission at the heart of all outcomes.
- Demonstrated commitment to cultural diversity and ethical practice principles and demonstrated knowledge of equal employment opportunity and workplace health and safety, appropriate to the level of the appointment.
This position requires a Working with Children Check (WWCC) and/or Working with Vulnerable People Check (WWVP) (ACT only).
The University pursues an excellence agenda and offers an environment where staff are welcomed and safe, and valued through development, participation and involvement.
How to Apply:
Obtain the Position Description from the website. Applicants are expected to address all selection criteria listed in the position description and outline how they would support the mission of the university. To apply for this role click the 'View Position Description and Apply' buttons above or below. Visit Hints and Tips on how to apply.
Total remuneration valued to $97,003 - $104,240 total rem (pro rata) pa, including salary component $81,969 - $88,084 (pro rata) pa (HEW 6), employer contribution to superannuation and annual leave loading.
General enquiries can be sent to Aaron Cornwall, Student Veteran Services Coordinator, Student Transition and Retention at: aaron.cornwall@acu.edu.au
Equal Opportunity and Privacy of personal information is University policy. For more details visit: www.acu.edu.au/careers
Find out more information on the benefits of working at ACU at: www.acu.edu.au/about-acu/careers-at-acu/why-work-at-acu
ACU is committed to diversity and social inclusion in its employment practices. Applications from Aboriginal and Torres Strait Islander people, people with disabilities and people from culturally diverse groups are encouraged.
Advertised: 04-APR-2022
Applications close: 18-APR-2022 at 11:59pm AUS Eastern Standard Time