The Australian Financial Security Authority (AFSA) is responsible for managing the application of bankruptcy and personal property securities laws through the delivery of high-quality personal insolvency and trustee, regulation and enforcement, and personal property securities services. AFSA’s vision is to support a strong credit system for the Australian community. 

Further information about careers at AFSA and what we offer can be found at Careers | Australian Financial Security Authority (afsa.gov.au) 

Service Officers are the AFSA's Service Centre's (ASC's) frontline professionals, operating with sensitivity to aid individuals navigating bankruptcy administration and debt agreements. They provide guidance and support, and address enquiries regarding AFSA’s full suite of services – offering appropriate referrals when necessary.

Their expertise spans Regulatory Operations Group’s (ROG's) breadth of activities, enabling comprehensive assistance to our clients. Please review the Candidate Pack below for additional information.

These roles may be offered on an ongoing or non-ongoing basis in Adelaide, Brisbane, Melbourne, Perth, Sydney.

We encourage applications from Indigenous Australians, people from culturally diverse backgrounds and people with disability.

How to apply

Click the 'Apply' button below to open the AFSA careers portal.

You will have an opportunity to log into your existing AFSA Careers portal account or create an account once you select 'Apply'. The registration process only needs to be completed once even if you're applying for multiple vacancies.

If registering for the first time, you'll receive an email with a link to confirm your registration, which will expire within 15 minutes. If the link expires, you must request a new code by:

• Clicking 'Forgot Password?'
• Check your emails (including your junk folder), and
• Follow the prompts to complete the registration process.

If you do not receive the email with a link, please contact recruitment@afsa.gov.au with the job title in the subject line.

Complete the following steps to complete and submit your application:

• Review the overview and navigation information in the portal.
• Questions marked with * or within a red box are mandatory questions and must be completed. 
• Upload your referee details.
• Complete the questionnaire and declaration.
• Upload your cover letter (no more than 1 page) and resume.
• Submit your application. 

Applications for this vacancy close at 11:59PM AEDT on Tuesday 27 January 2026.

If you have questions about this role or recruitment process, including requests for adjustments or have difficulties accessing or applying, email recruitment@afsa.gov.au

We look forward to receiving your application.