- Join a world-class regulator and contribute to people and animal safety in Australia.
- Interesting regulatory work with a mixture of administration and assessment tasks.
- Unique potential for work-life balance with relocation assistance and flexible working.
- Open to Australian citizens only.
Position summary
Are you a highly organised individual with a passion for building relationships with stakeholders? Keen to take up an exciting opportunity that offers a mix of administration and assessment tasks? Join us in shaping the future of agricultural and veterinary chemical products in Australia.
Case Managers are the point of contact between applicants and the APVMA and they liaise with internal and external stakeholders daily. They undertake a range of non-technical tasks, including management and coordination of stakeholder meetings, coordinating contracts with scientific reviewers and preparing official correspondence for applicants.
Under limited direction, Case Managers monitor and manage a portfolio of applications. Case Managers monitor and facilitate the progress of these applications and assess non-technical applications against legislative requirements. Training is provided for these assessments, but a willingness to investigate and solve problems is desirable.
Overall, the position requires time and workload management skills, the ability to interrogate and respect the confidentiality of records, as well as an ability to communicate effectively with team members and stakeholders. Successful applicants will also be required to develop an understanding of the APVMA’s legislation and operating environment and to apply this knowledge in their day-to-day activities.
More information on the position can be found in the Candidate Information Package below.
Our Ideal Candidate / Selection criteria
To be a strong contender for the role, you will have:
- Well-developed organisational and planning skills, including the ability to show initiative, prioritise workloads, meet deadlines and deliver high-quality outcomes during periods of high demand.
- The ability to interrogate records and processing systems, identify issues and problem solve to achieve business outcomes.
- Highly developed oral and written communication skills that can be applied to liaise with various stakeholders and prepare a range of written documents, including contracts and notices.
- Strong attention to detail with the ability to check and monitor work to undertake duties with minimal errors.
- Ability to liaise, negotiate and build networks with staff, clients, and service providers and to resolve difficult client interactions.
- Demonstrated ability to work effectively in a team environment and under limited direction to achieve business outcomes.
Contact Us
At the APVMA, we value your skills and potential. We provide a collaborative and growth-oriented environment where your contributions are recognized and appreciated. If the prospect of working for a world-class regulator sounds like you and you're ready to take the next step in your career, apply for this position today!
For further information on the position, please contact Kim Roberts, Assistant Director Administration on 02 6770 2493 or Kim.Roberts@apvma.gov.au.
We look forward to receiving your application and exploring the possibility of welcoming you to our team!
Please note that this role is being advertised as either ongoing or non-ongoing. If an offer of non-ongoing employment is made, the successful applicant could be employed for an initial period of up to 12 months, which may be extended in accordance with subsection 333E (1) of the Fair Work Act 2009.