Overview of the Team

The Claims Management Group contributes to Comcare’s purpose to promote and enable safe and healthy work by delivering high quality claims management services. The claims management Group strives is to improve our claims management service and achieve better outcomes for our clients, stakeholders and the community.

Overview of the Role

The Senior Director, Claims leads all aspects of Comcare’s Claims Management Operations. The role implements the agency’s claims management strategy and operating model with particular focus on client outcomes, service delivery and scheme sustainability. Directors and large teams of claims management professionals responsible for claims management, claim review, and the management of claims service providers (third party providers) report to the Senior Director. The Senior Director often leads engagement with Australian Public Service (APS) agencies in relation to claims and on behalf of Comcare. The Senior Director is engaged in Comcare organisational direction and strategy generally, and particularly in relation to claims management and related services. The Senior Director reports to the General Manager, Claims Management.

Eligibility and Specific Conditions of Employment

1. Australian citizenship.
2. Character clearance (police records check).
3. Health clearance.
4. Six months probationary period for new engagements.
5. Specific Conditions: 
   • Hold and maintain a motor vehicle driver licence for at least a motor car. 
   • Some intra and interstate travel is required, including overnight absences.
   • Participate in an after-hours on-call roster (where operational necessities dictate).
6. Security Clearance: Ability to obtain and maintain a Negative Vetting 1 Security Clearance.

How to apply

Please review the Job Information Pack below and provide a statement of claims with your responses outlining what you could bring to this position including your skills, experience and knowledge relevant to the job specific capabilities and role (maximum 2 pages).