Vacancy Details

Overview of the Group

The Scheme Management Group manages the Comcare workers’ compensation scheme which covers premium paying employers and self-insured licensees. 

The Group performs a range of functions, including:

  • Development of policy and guidance that promotes better practice and creates effective early intervention and return to work practices and outcomes. 
  • Collating, curating and analysing ‘whole-of-scheme’ data, identifying trends to ensure we achieve sustainable and better practice arrangements. 
  • Providing advice to the Minister on the operation and effectiveness of the SRC Act, along with advice on the administration of the WHS Act. 
  • Providing expert advice and secretariat and other administrative support to the SRCC to fulfil its functions, including regulating self-insurance licences. 
  • Providing expert advice and secretariat and other administrative support to the Seacare Authority to fulfil its functions including managing the Seacare scheme. 
  • Approving and monitoring workplace rehabilitation providers who operate in the scheme. 
  • Manage the cost recovery program for the functions performed by Comcare and the SRCC by setting regulatory contributions, licence fees and workers’ compensation premiums as well as other cost recovery fees.

EL1 Assistant Director, Secretariat, Secretariat and Scheme Support Services Team

Ongoing vacancy in Canberra or Melbourne

The Assistant Director, Secretariat ensures the delivery of the Commission’s and/or the Seacare Authority’s functions and objectives. This dynamic and exciting role leads the effective, timely and accurate delivery of high-level secretariat support and reporting for these bodies to enable them to perform their legislative functions. 

The Assistant Director, Secretariat:

  • assists the Director, Secretariat in the overall management and coordination of Secretariat activities;
  • provides excellent customer service and advice to a diverse range of stakeholders that includes the Commission, Seacare Authority Members and other key internal and external stakeholders;
  • leads the development, implementation and delivery of governance arrangements, administrative policies, procedures and program activities;
  • leads the coordination and delivery of meetings, drafting agendas, briefing papers, outcome statements, minutes, ministerial correspondence, management of actions arising from meetings, records management and timely provision of documentation through the online portal; 
  • leads the management of the Commission and Seacare Authority websites, ensuring that they remain contemporary and up to date;
  • manages correspondence and complaints;
  • significantly contributes to the leadership and management of the Secretariat team; and 
  • develops and maintains an extensive understanding of Comcare's longer-term strategic and operational outcomes and considers agency wide implications when undertaking work activities.
  • Monitor, analyse and report on compliance with governance, statutory and administrative requirements.
  • The Assistant Director manages and provides guidance to a small team, either in the local office or remotely.

EL1 Assistant Director, Senior Account Manager, Self-Insurance Team

Non-Ongoing Vacancies in Canberra, Melbourne or Sydney

The Senior Account Manager plays a key strategic role in supporting the Commission’s management of the self-insurance program. The Senior Account Manager manages a diverse portfolio of licensee accounts, and maintains expertise in the people, operations and performance of each licensee in their portfolio. 

This requires excellent communication and relationship management skills, including the ability to liaise effectively with the most senior staff in licensees, unions and other stakeholders. The Senior Account Manager must be able to effectively maintain a positive working relationship with key licensee staff and manage complex stakeholder and relationship issues while supporting the Commission’s regulatory role.

Each licensee has a unique culture, structure and challenges, and the Senior Account Manager must be able to effectively analyse performance trends and report accurately to the Commission on each licensee, including recommending regulatory action. Areas of focus can include:

  • Workers’ compensation claims 
  • Injury management and rehabilitation
  • Work Health and Safety
  • Financial performance 
  • Corporate restructures, mergers and acquisitions
  • Audit reporting processes
  • Significant industry developments.

The Senior Account Manager leads important elements of the Commission’s ongoing review of its regulatory framework, driving innovation and continuous improvement and may be responsible for preparing high-level reports, managing procurement processes and managing stakeholder liaison events. The Senior Account Manager manages a small team, either in the local office or remotely. The role is responsible for the outputs and account management function for that team and provides a mentoring and leadership role to the team and the broader Self Insurance Team and Scheme Management Group more generally. 

High-level skills and knowledge of self-insurance, workers’ compensation, work health and safety, auditing, administrative law, regulation, data analysis and reporting and finance are valued in the Self Insurance Team.

How to apply

Please review the Job Information Pack below and provide a statement of claims with your responses outlining what you could bring to this position including your skills, experience and knowledge relevant to the job specific capabilities and role (maximum 2 pages).

Closing date: Thursday, 7 March 2024 at 11.00pm (AEDST)