Vacancy Details

Overview of the Team

The Injury Management and Return to Work (RTW) Support Team is a multi-disciplinary team responsible for enabling and supporting functions critical to delivering a high performing claims management service. The team monitors and drives the integrity of medical information as it relates to claims received by Comcare. This includes management of Comcare’s Clinical Panel, Injury Management team, independent medical examinations, psychological claim practice, and Return to Work Support. The team focus on adopting evidence-based injury management and RTW practice across APS agencies and projects to help improve performance and health and RTW outcomes.

Overview of the Role

The Senior Injury Manager is an injury management specialist who, as part of the Injury Management and Return to Work Support Team, helps to manage claims with a focus on providing clinical expertise and use of evidence-based approaches to improve return to work and health outcomes. The Senior Injury Manager position is integrated within the Claims Operations teams, working collaboratively with all stakeholders including Claims Managers, Employees, Employers, Treating Health Practitioners and Workplace Rehabilitation Providers to achieve positive health, recovery and return to work outcomes.  This role brings qualifications and experience in health disciplines to the claims approach and, with the Claims team, will be accountable for claim outcomes. The Senior Injury Manager reports to the Assistant Director, Injury Management and may assist with the supervision of other team members.

Qualifications/Experience

  • Mandatory: Tertiary qualifications in medical or allied health.
  • Highly Desirable: Ability to be registered with the relevant medical or allied health professional association. Experience working with individuals who have sustained psychological injury or illness.
  • Desirable: Experience in an insurance or injury compensation environment.

Security Clearance

This role requires the ability to obtain and maintain a Baseline Security Clearance.

How to apply

Please review the Job Information Pack below and provide a statement of claims with your responses outlining what you could bring to this position including your skills, experience and knowledge relevant to the job specific capabilities and role (maximum 2 pages).