Vacancy Details

The Assistant Account Manager plays a role in supporting the Safety, Rehabilitation and Compensation Commission's (Commission) management of the self-insurance program. The Assistant Account Manager manages, with support and oversight from the Senior Account Manager, a small portfolio of licensee accounts, and maintains knowledge of the people, operations and performance of each licensee in their portfolio. 

This requires strong communication and relationship management skills, including the ability to liaise effectively with a range of stakeholders, particularly within licensee organisations. The Assistant Account Manager will effectively maintain a positive working relationship with key licensee staff and manage stakeholder and relationship issues while supporting the Commission’s regulatory role.

Each licensee has a unique culture, structure and challenges, and the Assistant Account Manager will effectively analyse performance trends and report accurately to the Commission on each licensee, including recommending regulatory action. Areas of focus can include:

  • Workers’ compensation claims 
  • Injury management and rehabilitation
  • Work Health and Safety
  • Financial performance 
  • Corporate restructures, mergers and acquisitions
  • Audit reporting processes
  • Significant industry developments.

The Assistant Account Manager will provide account management support for the broader Self Insurance Team as well as undertake a range of administrative tasks, including developing, implementing and maintaining operational processes and procedures. 

High-level skills and knowledge of self-insurance, workers’ compensation, work health and safety, auditing, administrative law, regulation, data analysis and reporting and finance are valued in the Self Insurance Team.

How to apply

Please review the Job Information Pack below and provide a statement of claims with your responses outlining what you could bring to this position including your skills, experience and knowledge relevant to the job specific capabilities and role (maximum 2 pages).