Vacancy Details


The Technology and Information Management team maintains Comcare’s Information, Communication and Technology (ICT) infrastructure and provides strategic leadership, governance, solutions and advice for the effective management of information.

The Client Services team within Technology and Information Management provides a responsive and respectful frontline function for desktop and end user support within Comcare’s ICT environment. This team provides guidance and assistance in the management of service requests, incidents and ICT asset management.

The Client Services Team Supervisor will supervise and provide technical guidance to the Service Desk function and ensure the delivery of responsive, reliable, and respectful ICT support and service to Comcare. The Client Services Team Supervisor will be responsible for guiding a regionally dispersed team of Service Desk Analysts.

Qualifications/Experience

Strong knowledge and understanding of the ITIL Framework with preference of having ITIL v4 qualification

How to apply

Please review the Job Information Pack below and provide a statement of claims with your responses outlining what you could bring to this position including your skills, experience and knowledge relevant to the job specific capabilities and role (maximum 2 pages).