Heathdale Christian College is a thriving Biblical learning community committed to empowering both staff and students to develop their unique God-given potential.
About the Culture and Team:
At Heathdale, we cherish the shared trust that has been built within our growing community through 40-plus years of glorifying God in our work. Providing staff freedom to live out their Christian faith is central to the health of our thriving community, and we seek to ensure our staff feel cared for, supported, and secure in this Christ-centred environment.
Every day, we strive to see our students and community flourish in their God-given potential. Committing to personal growth, investing in others, and seeking ways to collaborate, improve, innovate, and implement changes that benefit the mission of the College – ultimately, growing together as we fulfill God's call for our careers.
As devoted followers of Jesus, the statement 'To God be the glory' is not just a phrase, but a reflection of our staff's hearts as they strive to serve God through their daily work.
The Position:
Due to the continued growth of the College, we are seeking a suitably qualified Enrolments Coordinator. The Enrolments Coordinator is responsible for coordinating our student enrolment process and enrolments administrative roles across both campuses.
The position will be Full-Time for a fixed 12-month period (Maternity Leave Position), and the successful candidate will work across our Werribee and Melton Campuses. This appointment commences early 2025.
The Person:
• The Enrolments Coordinator is responsible for coordinating our student enrolment process and enrolments administrative roles across both campuses.
• Lead the enrolments administration process, including managing timelines and delivering on measured growth strategy targets.
• Supervise enrolments administration staff to ensure enrolments process and procedures are adhered to.
• Provide regular reporting and data to leadership to effectively support enrolment decision-making.
• Regularly improve the enrolments process through digitisation, automation and process enhancement.
• Deliver a great customer experience.
• Effectively administrate the enrolments process for the College through the stages of Enquiry, Visit, Application, Offer and Transition.
• Responsible for responding to and logging the majority of enrolment enquiries including, phone, email, website, in-person and social enquiries in a timely and efficient manner.
• Ensure all enrolments systems, including the CRM and student management database are up to date and accurate at each stage of the enrolment process.
• Work with the Marketing & Enrolments Coordinator to build and manage CRM automations that are effective in assisting people through the enrolments process.
• Perform regular health checks on the enrolments process.
• Prepare enrolment and welcome packs and ensure the integrity of letters and documentation to families or the community is maintained.
• Coordinate the enrolments process for the College including organising enrolment interviews with Staff and liaising with families during the process.
• Prepare offers for families for both campuses and communicate with waitlisted applicants.
• Filing of student records is organised and maintained for auditing purposes.
• Process any student transfers in a timely and effective manner, ensure effective and friendly communication to families or relevant parties.
• Maintain the student exit process to ensure a smooth experience for staff, leaving students and their families.
• Work in conjunction with the Executive Assistant to ensure split families are correctly entered into the student management system, kept up to date and communicated with correctly.
• Identify manual processes and transition them to an automated/digital workflow where possible.
• Assist with the development, design and delivery of enrolment expansion opportunities.
• Provide support to the Marketing & Enrolments Coordinator by following up leads, creating marketing lists and monitoring enrolments trends.
• Develop and deliver clear communication to families during the enrolment process about opportunities, events and process stages.
• Provide the team with updated reporting and statistics that assist marketing, engagement and communication strategies.
Professional Attributes:
• Ability to work to tight deadlines.
• Ability to work under pressure to manage multiple projects and completing deadlines in a busy and fast paced environment.
• Demonstrate a high level of communication, professional and interpersonal skills when relating staff, families and the larger community.
• Willingness to attend professional development days/sessions.
• Provide assistance to other team members and colleagues if or when required.
• Ability to work to tight deadlines.
• Ability to work under pressure to manage multiple projects and completing deadlines in a busy and fast paced environment.
• Demonstrate a high level of communication, professional and interpersonal skills when relating staff, families and the larger community.
• Willingness to attend professional development days/sessions.
• Provide assistance to other team members and colleagues if or when required.
Education and Experience:
• Degree in Administration or equivalent without substantial work experience or completion of Diploma or Cert IV with extensive work experience
• Excellent written and verbal communication skillset
• Solid organisational skills
• Initiative and flexibility
• Ability to relate to others
• Valid WWCC ‘E’ & Police Check
For more information, please access the detailed Position Description.
How To Apply:
If you have the relevant skills, abilities, and qualifications, please click Apply and submit your application. If you have any further questions, please contact People & Development via email recruitment@heathdale.vic.edu.au.
- All applications will be reviewed as they are received.
- Interviews will commence week commencing 16th December 2024
- Applications will close on the 12th of December 2024.
The College has a zero tolerance of child abuse. We have established a series of Policies, Procedures and a Code of Conduct for all employees, volunteers and contractors working with our students. This is aimed to protect children from abuse and embed a culture of child safety in the school environment.