Support Services Officer (3563) – Permanent Full Time
The Role
We are seeking an experienced administrator with a passion for supporting operational teams and delivering high-quality service. The Infrastructure Portfolio is seeking to appoint a proactive and detail-oriented Support Services Officer to join its Construction and Maintenance Business Unit.
About Us
Livingstone Shire sits along the stunning Capricorn Coast, covering 11,776 square kilometres and home to nearly 41,000 residents. Since its formation in 2013, Council has grown into a values-driven organisation with around 400 staff committed to delivering for our community.
Our region is known for its relaxed coastal lifestyle, pristine beaches, lush rainforests, and vibrant community spirit. It’s a place where connection matters, and where nature and opportunity live side by side.
Council’s culture is built on Accountability, Teamwork, Community, Potential, and Positivity; values that guide how we work and how we lead.
Our vision is to be A prosperous region for families, business, and future generations. We are committed to creating a vibrant, resilient, and inclusive community where people thrive, nature is protected, and innovation drives progress.
Our work is guided by four strategic pillars:
- Growth to Fund Service Delivery - Strategic investments and development to create sustainable revenue streams that support quality community services.
- Services That Meet Customer Expectations - Responsive, accessible and high-quality services that address the evolving needs of residents and businesses.
- Efficiency in Delivery - Streamlined processes, elimination of red tape, and smart resource allocation to maximise value for ratepayers and opportunity for Business diversity and growth.
- Protecting Our Natural Resources - Creating opportunity to protect and value Livingstone’s natural resources for future generations, whilst encouraging sustainable consumption of resources across our region.
What We’re Looking For
You will play a key role in delivering complex administrative support across a range of operational functions. You’ll be responsible for managing customer requests, preparing documentation, maintaining records, and supporting the scheduling of works. You will possess strong attention to detail, excellent organisational skills, and the ability to work with discretion and initiative in a dynamic team environment.
Key Responsibilities include:
- Provision of broad administrative support including electronic filing, correspondence, work orders, financial tasks, and general office functions.
- Acting as a first point of contact for customer enquiries and service-related issues, ensuring prompt and professional resolution.
- Drafting and preparation of high-quality reports, agendas, minutes, and correspondence.
- Monitoring and assessing reports to assist with operational scheduling.
- Maintaining accurate records and contributing to the development of effective information systems; and
- Administration of specialised modules of Council’s corporate software and support system improvements.
Please refer to the full position description for a greater understanding of the positions’ responsibilities and requirements.
If this sounds like the role for you, apply now and help us build a better future for the Livingstone Shire community!
Requirements to be successful in this position:
- Extensive experience working in an administrative role; and
- Possess and maintain a current motor vehicle driver licence.
Benefits:
- Annual Salary $80,283 (QLGIA Stream A - Level 3).
- Plus 12% superannuation.
- Enjoy a coastal lifestyle in the beautiful Livingstone Shire.
- 9-day fortnight – balance your career and life;
- Salary Packaging options – customise your salary, your way;
- Access professional development and career growth opportunities.
- Work in a Values driven organisation;
- Positive safety culture – See. Stop. Report.
To apply for this position please address the selection criteria on the recruitment portal and supply a copy of your resume and any relevant qualifications/tickets or licences.
Applications close Monday, 5 January 2026 at midnight (AEST).
Livingstone Shire Council is an Equal Employment Opportunity Employer.