Team Leader Support Services
Permanent Full Time | QLGIA (Stream A) Level 4
Location: Livingstone Shire Council – Lagoon Place | Reports to: Executive Officer
Why this role matters
This role plays a critical leadership and coordination function within the Communities and Environment portfolio. As Team Leader Support Services, you will provide high level administrative leadership and operational oversight, ensuring that support services enable teams to deliver efficient, compliant, and customer focused outcomes for the community.
You will lead and develop an administration team, strengthen business processes, and support good governance through accurate records, effective systems, and professional service delivery
About Us
Livingstone Shire sits along the stunning Capricorn Coast, covering 11,776 square kilometres and home to nearly 43,000 residents. Since its formation in 2013, Council has grown into a values-driven organisation with around 400 staff committed to delivering for our community.
Our region is known for its relaxed coastal lifestyle, pristine beaches, lush rainforests, and vibrant community spirit. It’s a place where connection matters, and where nature and opportunity live side by side.
Council’s culture is built on Accountability, Teamwork, Community, Potential, and Positivity; values that guide how we work and how we lead.
Our vision is to be A prosperous region for families, business, and future generations. We are committed to creating a vibrant, resilient, and inclusive community where people thrive, nature is protected, and innovation drives progress.
Our work is guided by four strategic pillars:
- Growth to Fund Service Delivery - Strategic investments and development to create sustainable revenue streams that support quality community services.
- Services That Meet Customer Expectations - Responsive, accessible and high-quality services that address the evolving needs of residents and businesses.
- Efficiency in Delivery - Streamlined processes, elimination of red tape, and smart resource allocation to maximise value for ratepayers and opportunity for Business diversity and growth.
- Protecting Our Natural Resources - Creating opportunity to protect and value Livingstone’s natural resources for future generations, whilst encouraging sustainable consumption of resources across our region.
What you will doing:
This is a senior administrative leadership role with a strong operational and people management focus. You will:
- Provide high level administrative and operational support to the Executive Officer, Manager Development and Environment, and the Development Assessment, Built Environment, and Growth Management teams
- Lead, supervise, and coordinate an administration team, fostering a positive, high performing and professional work environment
- Develop, review, and improve administrative work processes and procedures in collaboration with senior officers, ensuring best practice standards
- Coordinate the day to day operations of support services staff, including workforce planning, resourcing, and equipment requirements
- Prepare correspondence, reports, presentations, and manage meetings, including agendas and minutes
- Maintain and oversee specialised corporate systems, workflows, and records to support service delivery and compliance
- Coordinate responses to complaints and issues, including researching and drafting responses for escalation where required
- Contribute to business planning, continuous improvement, and performance development processes
- Role model Council’s values, behaviours, and commitment to workplace health and safety
What you will bring:
You are an experienced and capable administrative leader with strong people management and coordination skills. You will bring:
- Demonstrated experience leading and supervising an administrative or support services team
- Strong communication and interpersonal skills, with a customer focused approach and sound conflict resolution ability
- Well developed organisational, planning, and problem solving skills
- Experience preparing professional correspondence, reports, and documentation
- Confidence using corporate systems, including information management, customer request systems, finance systems, and Microsoft Office
- A proactive, collaborative approach and commitment to high professional and ethical standards
Mandatory requirements
- Relevant work experience, including experience supervising and developing an administration team
- Current C-class drivers licence
Desirable
- Certificate II or III in Business Administration or similar
- Experience working in a local government environment
Benefits:
- Salary: $90,398 per annum (QLGIA (Stream A) Level 4
- Impact: Help shape better ways of working that improve employee experience and community outcomes
- Innovation culture: Backing bold ideas and turning insight into real change
- Career: Build highly transferable skills where people, process and technology come together
- Lifestyle: Enjoy a coastal lifestyle where beaches, bushland and a great team are part of everyday work
Apply now via our recruitment portal. Be sure to include your resume and address the selection criteria.
Applications close midnight Monday, 27 April 2026 (AEST).
Livingstone Shire Council is an Equal Employment Opportunity Employer.