Library Assistant
Casual | QLGIA (Stream A) Level 2
Location: Livingstone Shire Libraries | Reports to: Coordinator Libraries
Why this role matters
Libraries play a vital role in connecting people, information, and community. As a Library Assistant, you will be on the frontline of Council’s customer service, supporting residents and visitors to access library resources, technology, and programs in a welcoming and inclusive environment.
Your contribution helps create positive customer experiences, promotes lifelong learning, and supports Council’s commitment to accessible and responsive community services.
About Us
Livingstone Shire sits along the stunning Capricorn Coast, covering 11,776 square kilometres and home to nearly 43,000 residents. Since its formation in 2013, Council has grown into a values-driven organisation with around 400 staff committed to delivering for our community.
Our region is known for its relaxed coastal lifestyle, pristine beaches, lush rainforests, and vibrant community spirit. It’s a place where connection matters, and where nature and opportunity live side by side.
Council’s culture is built on Accountability, Teamwork, Community, Potential, and Positivity; values that guide how we work and how we lead.
Our vision is to be A prosperous region for families, business, and future generations. We are committed to creating a vibrant, resilient, and inclusive community where people thrive, nature is protected, and innovation drives progress.
Our work is guided by four strategic pillars:
- Growth to Fund Service Delivery - Strategic investments and development to create sustainable revenue streams that support quality community services.
- Services That Meet Customer Expectations - Responsive, accessible and high-quality services that address the evolving needs of residents and businesses.
- Efficiency in Delivery - Streamlined processes, elimination of red tape, and smart resource allocation to maximise value for ratepayers and opportunity for Business diversity and growth.
- Protecting Our Natural Resources - Creating opportunity to protect and value Livingstone’s natural resources for future generations, whilst encouraging sustainable consumption of resources across our region.
What you will doing:
This is a customer focused, hands on role supporting the day to day operations of Council’s library services. You will:
- Deliver high-quality customer service in person and via telephone
- Assist with the accurate circulation of library resources and related transactions
- Support customers with basic resource discovery, library technology, and self service equipment
- Resolve straightforward customer enquiries related to overdue, lost, or returned items
- Shelve library materials accurately and efficiently
- Undertake cash handling, bookings, and administrative tasks as required
- Assist with the preparation and delivery of library programs for adults, children, and young people
- Role model Council’s Values and Behaviours and maintain a high standard of professional conduct
- Escalate matters as required to supervisors or managers
What you will bring:
You are a friendly, reliable, and service oriented person who enjoys working with people and contributing to a team environment. You will bring:
- Strong customer service and communication skills
- The ability to multitask and work effectively in a fast paced public environment
- Confidence using computer systems, including library management systems and Microsoft Office
- Attention to detail and a commitment to accuracy
- Previous experience in a library or familiarity with automated library systems (highly regarded)
Mandatory requirements
- Ability to obtain and maintain a current Blue Card (regulated employment – Working with Children)
- Current C class driver licence
- Availability to work across different library locations and weekend shifts, as required
- Ability to meet the physical requirements of the role, including standing, shelving, and manual handling
Desirable
- Certificate II or III in Library Service
Benefits:
- Salary: $50.31 per hour (QLGIA (Stream A) Level 2
- Impact: Help shape better ways of working that improve employee experience and community outcomes
- Innovation culture: Backing bold ideas and turning insight into real change
- Career: Build highly transferable skills where people, process and technology come together
- Lifestyle: Enjoy a coastal lifestyle where beaches, bushland and a great team are part of everyday work
Apply now via our recruitment portal. Be sure to include your resume and address the selection criteria.
Applications close midnight Monday, 20 April 2026 (AEST).
Livingstone Shire Council is an Equal Employment Opportunity Employer.