Vacancy Details

Principal Systems of Work
Permanent Full-Time | QLGIA (Stream A) Level 6
Location: Yeppoon | Reports to: Chief People and Performance Officer

Why this role matters

The Principal Systems of Work plays a critical role in shaping how work gets done across Council. This role leads the design and improvement of systems, processes and digital ways of working that directly influence employee experience, organisational performance and service delivery to the community. By setting clear direction, partnering with leaders and embedding better ways of working, this role turns complexity into clarity and ensures Council’s systems genuinely support people to do their best work, now and into the future.

About Us

Livingstone Shire sits along the stunning Capricorn Coast, covering 11,776 square kilometres and home to nearly 43,000 residents. Since its formation in 2013, Council has grown into a values-driven organisation with around 400 staff committed to delivering for our community. Our region is known for its relaxed coastal lifestyle, pristine beaches, lush rainforests, and vibrant community spirit. It’s a place where connection matters, and where nature and opportunity live side by side.

Council’s culture is built on Accountability, Teamwork, Community, Potential, and Positivity; values that guide how we work and how we lead.

Our vision is to be A prosperous region for families, business, and future generations. We are committed to creating a vibrant, resilient, and inclusive community where people thrive, nature is protected, and innovation drives progress.

Our work is guided by four strategic pillars:

  • Growth to Fund Service Delivery - Strategic investments and development to create sustainable revenue streams that support quality community services.
  • Services That Meet Customer Expectations - Responsive, accessible and high-quality services that address the evolving needs of residents and businesses.
  • Efficiency in Delivery - Streamlined processes, elimination of red tape, and smart resource allocation to maximise value for ratepayers and opportunity for Business diversity and growth.
  • Protecting Our Natural Resources - Creating opportunity to protect and value Livingstone’s natural resources for future generations, whilst encouraging sustainable consumption of resources across our region.

We are looking for a senior, influential leader who will partner across the organisation to embed intuitive, inclusive and future focused ways of working.

What you will doing:
Are you passionate about designing smarter ways of working that genuinely help people to do their best work?

In this role you will lead the Systems of Work function.  You will::

  • Lead the design, implementation and continuous improvement of organisational systems, processes and frameworks
  • Drive the adoption and optimisation of digital tools that support effective and efficient ways of working
  • Partner closely with IT and business leaders to align operational needs with practical, fit-for-purpose process and digital solutions
  • Champion change through communication, co design, capability building and hands-on implementation
  • Build organisational capability by empowering employees with the right tools, guidance and learning
  • Use data, insights and feedback to measure impact, refine solutions and guide future improvement
  • Lead and support a high performing team while role modelling Council values and behaviours

What you will bring:
You are a strategic, people centred leader who thrives in complex environments and enjoys turning ideas into practical, scalable ways of working. You bring:

  • Proven experience leading systems or process improvement initiatives that deliver real organisational impact
  • Strong people and project leadership skills, with the ability to influence across all levels
  • High digital literacy, with confidence championing new technologies and modern ways of working
  • Practical experience applying design thinking or human centred design approaches to solve real business problems
  • The ability to balance big picture thinking with the delivery of tangible, measurable outcomes
  • Confidence facilitating workshops, co design sessions and change initiatives that engage and bring people along

Bonus points for:

  • Tertiary qualification in Business, Design Thinking, Service Design, Process Improvement or similar 
  • Experience managing employees and work programs
  • Experience in local government or complex public sector environments

Benefits: 

  • Salary: $101,598 per annum (QLGIA (Stream A) Level 6
  • Work-life balance: 9-day fortnight
  • Impact: Help shape better ways of working that improve employee experience and community outcomes
  • Innovation culture:  Backing bold ideas and turning insight into real change
  • Career: Build highly transferable skills where people, process and technology come together
  • Lifestyle: Enjoy a coastal lifestyle where beaches, bushland and a great team are part of everyday work

 

Apply now via Council's recruitment portal. Be sure to include your resume and address the selection criteria.

Applications close midnight Monday, 6 April 2026 (AEST).

Livingstone Shire Council is an Equal Employment Opportunity Employer.