Vacancy Details

  • Great opportunity for a recent graduate or admin extraordinaire!
  • Permanent, full-time
  • $85,415 - $96,138 + 12% Superannuation

About the role

Are you someone who thrives on turning plans into action and making a real impact in your community?  We’re looking for a motivated and solutions-focused individual to join our team and help deliver Council’s largest contract - the Civil Infrastructure Services (CIS) contract.

This role is all about keeping our city running smoothly.  You’ll be involved in everything from contract administration and audits to customer service and data analysis, supporting the maintenance and renewal of vital infrastructure across the city.

You’ll be working closely with a range of people - Council staff, service providers, customers, and external organisations, so strong communication skills are a must.  If you’re passionate about customer service, love digging into data, and bring a proactive, can-do attitude to your work, we’d love to hear from you.

This is your chance to be part of a team that’s making a difference every day!

Why join Team Melbourne?

Located on the traditional lands of the Bunurong Boon Wurrung and Wurundjeri Woi-wurrung peoples of the Kulin Nation, Melbourne is globally recognised as one of the most liveable, diverse, and dynamic cities.

At the heart of it all is the City of Melbourne – a passionate, purpose-driven organisation where your work truly matters. As part of Team Melbourne, you’ll help deliver what’s most important to the people who live, work, study, visit and invest in our great city.

We’re proud champions of diversity, committed to continuous improvement, and driven by a shared vision for a vibrant and sustainable future.

This is more than just a role – it’s your chance to make a real impact, contribute to something bigger, and shape Melbourne’s future alongside a collaborative and forward-thinking team.

About you

You’re someone who takes pride in getting things done right.  Detail-oriented, proactive, and passionate about customer service, you bring a solutions-focused mindset to everything you do.  Whether it’s analysing data, coordinating audits, or managing contract details, you’re confident working behind the scenes to keep things running smoothly.

You communicate clearly and professionally, building strong relationships with colleagues, contractors, and customers alike.  You enjoy working in a fast-paced environment and thrive when you're juggling multiple tasks that contribute to the bigger picture.  If you’re ready to make a meaningful impact in your community, this role is for you.

What your experience might look like

  • Good verbal and written communication skills and a proven ability to provide a high level of customer service
  • Demonstrated ability to utilise computer systems including databases, spreadsheets and word processing software and analyse data
  • The ability to liaise with service providers and influence mutually beneficial outcomesemonstrated ability to monitor contract performance and to assist with contract administration
  • Demonstrated ability to monitor contract performance and to assist with contract administration

Desirable:

  • A tertiary qualification in Civil Engineering, Associate Diploma or Certificate qualification in a related field or relevant experience to an equivalent standard.

Benefits of working with us

  • Attractive remuneration & benefits: Excellent pay package with a range of exciting benefits. Flexible working, study assistance & other great corporate discounts.
  • Excellent leave entitlements: Enjoy up to 20 weeks of fully paid parental leave for primary carers, in addition to the government-funded parental leave, with no waiting period to access. Part-time equivalents are also available for added flexibility.
  • Career progression: Career development support and opportunities to learn new skills within a creative and exciting environment.
  • Work-life balance and hybrid working: We support flexible hours, alternative work arrangements (like ADOs), and hybrid work-from-home options.

How to apply

We'd love to hear how you can make an impact in this role! As part of your application, you will be required to:

  • Attach your updated resume
  • Include a cover letter (max one page) outlining your relevant experience and why you're a great fit for this role.

Submit your application no later than 11:45pm on Monday 20 October 2025.

A few important things to note – don’t miss out!

  • Applications must be submitted online. Unfortunately, we can’t accept applications via email, so please be sure to apply through the official job link provided.
  • Apply early! This role may close sooner than the listed closing date if we find the right candidate — so don’t wait to get your application in.
  • We are a child safe organisation. The City of Melbourne has a zero tolerance for child abuse. All employees undergo thorough safety screening, including a Police Check and, for most roles, a Working with Children Check.

Need more info?

Refer to the position description below or contact Mitchell Duggan-Hulands, Team Leader Infrastructure Contracts, Mitchell.Duggan-Hulands@melbourne.vic.gov.au

Inclusion matters

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from all cultural and linguistic backgrounds, people with disabilities, LGBTIQA+ individuals, and people of all ages and faith backgrounds.

We provide reasonable adjustments throughout the recruitment process to support all applicants. If you require any adjustments, please let us know via the application prompts or inform our Careers team if you’re contacted for an interview.