Vacancy Details

Business Systems Analyst 

Help shape reliable, secure and user-focused business systems that enable better services for our organisation and community.

Join the City of Melville’s Business Systems team and play a key role in supporting and improving the applications our people rely on every day. This permanent full-time opportunity will see you combine technical capability, problem-solving and stakeholder engagement to deliver practical system improvements and contribute to the City’s digital transformation.

 

Location: City of Melville Civic Centre

Salary: Level 6 $97,632.36 to $104,815.06 pro-rata p.a. + 12% Super 

Employment Type: Permanent Full Time

 

What You’ll Be Doing

  • Support and administer enterprise applications to maintain reliability and performance. 
  • Investigate system issues and deliver responsive, customer-focused solutions. 
  • Partner with business areas to improve processes, workflows and system use. 
  • Support application upgrades, testing, enhancements and change initiatives. 
  • Maintain user access, system configurations and supporting documentation. 
  • Contribute to data quality, reporting, governance and information security. 
  • Provide practical guidance and training that builds user confidence. 
  • Participate in digital projects that improve services across the City.

 

What We’re Looking For

You will bring:

  • A relevant qualification in Information Technology, Computer Science, Business Systems or a related discipline, or equivalent relevant experience.
  • Experience supporting and administering enterprise business applications.
  • Strong troubleshooting, analytical and problem-solving capabilities.
  • Experience with application testing, upgrades and change implementation.
  • An understanding of business processes and continuous improvement.
  • Clear communication skills and a collaborative, customer-focused approach.
  • The ability to manage competing priorities and work effectively within a team.
  • A current National Police Clearance or willingness to obtain one.
  • Experience with Pathway, TechnologyOne, Microsoft 365, Power Platform, reporting tools or similar enterprise platforms will be highly regarded

 

How to Apply

Apply online via the Apply button and provide a comprehensive resume and cover letter (no more than 2 pages) demonstrating fulfilment of essential requirements outlined in the Position Description attached. 

Closing Date: Monday, 23 November 2026, 11.59PM AWST.

For further information about this position, please contact: Henry Ng, Data & Applications Manager on 08 9364 0629.

If you are interested in this exciting opportunity, we strongly advise you apply as soon as possible as the City reserves the right to close this advertisement before the closing date.

 

Why The City of Melville?

We are a welcoming and diverse community that enjoys a blend of retail and business precincts and an abundance of open spaces in a unique, natural landscape, along the shores of the beautiful Swan and Canning Rivers. 

We are proud to be recognised as an Inclusive Employer 2024-2025 – a prestigious award that benchmarks workplace inclusion across various diversity areas. This recognition is the only one of its kind in Australia and highlights our commitment to fostering a workplace where diversity is celebrated, and inclusion thrives.  In everything we do, we focus on our EPIC values of Excellence, Participation, Integrity and Caring and we aim to achieve an inclusive, vibrant, and sustainable future. 

Why Belong? 

Elevate your work experience with the City of Melville’s benefits!

  • Enjoy annual salary increases of 4%, effective each year from 1 July 2025 to 1 July 2027
  • Enjoy flexible working arrangements that help balance work and life
  • Stay active with a free LeisureFit membership
  • Celebrate your special day with Birthday Leave – no work on your big day!
  • Access paid parental leave to support your family
  • Take more time to recharge with 2 extra days of leave plus the option to purchase additional leave (up to 10 weeks off per year)
  • Benefit from a generous superannuation co-contribution of up to 15.5%
  • Maximise your pay with salary packaging and novated leasing options
  • Grow your career with structured professional development and study assistance programs
  • Look after your wellbeing with wellness initiatives and Employee Assistance Programs
  • Connect outside of work with a vibrant social club

 

The City of Melville celebrates diversity, inclusion, and belonging. We welcome and strongly encourage applications from individuals of all backgrounds, including but not limited to Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, and people living with disabilities.

All candidates applying for a position where the use of ‘plant and machinery’ or driving a vehicle is an inherent requirement of the role and other ‘high risk’ facilities where public safety is at risk, will be required to pass a drug and alcohol test as part of a pre-employment medical.

We appreciate the interest from Recruitment Agencies in collaborating with us, however, at this time, the City of Melville is managing the recruitment process for this role. Please refrain from submitting candidate profiles to our team. Rest assured, should the need for external assistance arise in the future, we will not hesitate to reach out to recruitment agencies.

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