The National Gallery's Visitor Experience Team is all about serving the Gallery's visitors and helping ensure they have the best, and safest, experience possible. Our Visitor Experience Coordinators oversee the day-to-day operations of the team, providing assistance to our visitors and staff, as well as managing visitor feedback, staff rostering and timesheet approvals, along with other business improvement projects. The role is supported by the Visitor Experience and Membership Manager. The VE team sits in the Marketing, Communications and Visitor Experience portfolio, who work to attract and engage diverse audiences, grow earned revenue to support the Gallery's work, position the brand, and create inspiring and memorable experiences for everyone who visits.

This position is an ongoing, part time role, working 7 days per fortnight and may be required to work during school and public holidays.