Role purpose

The Multimedia Technician Assistant is responsible for the day-to-day operational running and support of the Museum's multimedia and audio-visual exhibits and applications. This involves both hands-on support and operations, and liaison where required.

This position operates within the context of a dynamic and changing environment, which seeks to make innovative use of information and communications technologies, and to deliver high quality and responsive services to its diverse audience base. 

Key accountabilities

• Ensure that you have sufficient supervision, instruction and equipment to undertake your work safely.
• Provide routine operational support for the Museum's audio­ visual, multimedia and production needs.
• Assist the Manager and technical staff, Media Operations in the day-to-day operations of the events and programs, its associated peripherals and other operational needs as required.
• Assist in regular maintenance of the audio-visual and multimedia by specialist staff and third-party service contractors.
• As part of a small team, provide backup for other areas of the operations team as required.

Selection criteria

• Demonstarted knowledge with the ability to setup and operate audiovisual equipment.
• Proven ability to work within a customer service environment.
• Demonstrated knowledge and experience in the use of, operations and maintenance of audio-visual equipment.
• Evidence of application of quality principles and safe working practices (in line with Occupational Health and safety legislation) to tasks undertaken.
• Experience and the ability to communicate effectively with a variety of stakeholders including members of the general public.

Eligibility 

To be eligible to apply for this vacancy, applicants must:

• be an Australian citizen
• undergo pre-employment checks, including a police record check 
• hold or be eligible to hold a security clearance at the level specified in the position description

To apply

Applicants must include a 1-page pitch addressing their suitability for the role against the selection criteria. Applicants must also provide a resume and contact details for 2 referees.