Position title: Audio Visual Senior Technician
Section: Media Services
Classification: APS 5
Immediate supervisor: Media Services Technical Lead
Status: Non-ongoing, full time until 1 September 2023 with the possibility of ongoing engagement
Location: Canberra, ACT
Application close date: 11:30pm (AEST) on Wednesday, 28 September 2022
Position contact: Andrew Shaw, Manager, Media Services on andrew.shaw@nma.gov.au or 6208 5084
The job opportunity
The National Museum of Australia has an exciting opportunity for a professional to join the agency as a Audio Visual Senior Technician to deliver quality support and technical services advice to Museum staff and customers. The Audio Visual Senior Technician will work with a small team of technical officers providing a high level of customer service and will be responsible for taking the lead on more complex technical matters.
The Audio Visual Senior Technician will monitor and manage warranties, licences and related documentation for the Museum’s audiovisual media infrastructure and assist the Team Leader with the scheduling and management of servicing, repairs and event bookings and set-ups.
What will the successful candidate bring to the role?
The successful candidate will have demonstrated experience in media services and the setup, operation and supervision of audiovisual technology. They will have an interest in the evolving technologies and be capable of undertaking complex audio installations. The ability to be flexible, manage multiple projects simultaneously and meet deadlines is essential. Experience generating quotations for events and forecasting equipment requirements is necessary.
Strong communication skills and the ability to mentor and coach less experienced team members is required. The successful candidate will have a successful customer service background and an understanding of risk, project and contract management. They will also have a demonstrated capability to identify and resolve complex technical problems.
The successful candidate will enjoy working in a public environment and have an understanding in the application of work health and safety.
This position will work a 7 hour 45 minute day on a seven-day roster.
Selection criteria
Applicants must respond to each of the following selection criteria in their application (maximum of two pages), provide a current CV and include the contact details for two referees in their application.
1. Demonstrated technical understanding and experience in the operation of a range of audio and visual media services.
2. Demonstrated experience designing, selecting and configuring multimedia devices to meet client requirements.
3. Demonstrated ability to effectively plan and manage activities and projects and achieve outcomes.
4. Sound written and verbal communication, negotiation and presentation skills, including the ability to manage conflict, build relationships and prepare technical and project documentation.
5. Demonstrated customer service experience.
6. Demonstrated ability to work independently or as a member of a team.
7. Demonstrated ability to identify and resolve complex technical problems.
Aboriginal and Torres Strait Islander people and those from culturally diverse backgrounds are encouraged to apply. The National Museum of Australia is an equal employment opportunity workplace.
The National Museum of Australia is committed to ensuring a child-safe and child-friendly environment. All employees are expected to demonstrate a commitment to, and support for these principles in theory and practice.
Eligibility
To be eligible to apply for this vacancy, applicants must:
- be an Australian citizen
- undergo a number of pre-employment checks, which includes a police records check