About TAFE Queensland
TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. We have recently been named the State Winner of the 2021 Large Training Provider of the Year at the prestigious Queensland Training Awards. Our training is delivered to students and apprentices on-site, online, in the workplace, or on-campus to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies.
By working at TAFE Queensland, you can be part of a highly experienced workforce closely connected with their industries and dedicated to delivering best practices and innovative training.
Your Opportunity
The Client Services Librarian provides high quality library and information services and resources to TAFE Queensland students and staff, in accordance with TAFE Queensland policy and Library Network service standards.
This amazing opportunity has the option for temporary full time or part time employment until 30 June 2023 and reports to the Senior Librarian Client Services.
The position will be based primarily at Caboolture however you may be required to perform work at other TAFE Queensland campuses.
Key Responsibilities
- Contribute to the success of transformation and cultural change through promoting and modelling the established values of Commerciality, Teamwork, Innovation and Accountability.
- Lead and coordinate the activities of the region’s libraries and learning hubs; including collections management, providing student network computers, copiers and printing, learning spaces, equipment and resources loans and high-quality customer services to assist clients with general enquiries, finding resources, research and assignment queries, wireless and PC access, equipment use and copyright.
- Manage local library staff and budget within the parameters of the TAFE Queensland Library Network business plan.
- Align the delivery of library services to meet regional needs and compliment the TQ Product Governance model, and ensure that local needs are represented in Library Network plans and goals.
- Promote effective use of library resources and services.
- Contribute to continuous improvement through monitoring the use of library services and resources, seeking feedback from clients, and coordinating and reporting performance data.
- Participate in various Library Network and TAFE Queensland forums and committees as required, and contribute to planning processes.
- Participate in the management and implementation of projects as required to ensure the continued development of Library Network Services.
- Participate in the delivery of the Library Network programs and other promotional and marketing initiatives to ensure client awareness and usage of services and resources.
- Demonstrated knowledge of current library and information technologies, services and resources as they relate to the learning needs of students and teachers in vocational education.
- Demonstrated experience in supporting and maintaining networked library systems and operations including associated digital resources and web technologies.
How you will be assessed
The ideal applicant will be someone who has the following key capabilities:
- Demonstrated ability to live the TAFE Queensland values: Showing Initiative, Working Together, Focusing on our Customer , Taking Responsibility and Safety First and to display the initiative, attitude and ability to thrive within a dynamic, challenging and changing environment and effectively manage competing priorities.
- Proven experience and high level skills in the application of the full range of professional library and/or information science practice with an understanding of current developments in information technology and telecommunication in the areas of informationresources access and management.
- High level research, analysis and information and knowledge management skills that support TAFE Queensland’s systemic resource management priorities and the management and coordination of library initiatives and programs.
- Demonstrated knowledge of copyright legislation and current and developing copyright related issues in the areas of libraries, contemporary education services and crown copyright.
- Possess well-developed interpersonal and communication skills including confidential communication, written communication and client liaison skills.
- Sound technical abilities and knowledge of information and communication technologies, including integrated library management systems, digital repositories, and website editing, in order to organise, develop and deliver electronic library and information services.
Mandatory Qualifications/Requirements
Mandatory requirements:
- Completion of, or currently enrolled in, an undergraduate or postgraduate degree in Library and Information Studies which allows eligibility for professional membership of the Australian Library and Information Association
We welcome applications from new graduates as well as those who will soon complete their studies.
How to apply
If you’re interested in this role, click the ‘Apply’ button to submit your application via the TAFE Queensland Recruitment Portal. When submitting your application, please ensure you provide the following:
- A detailed resume;
- A cover letter that outlines your known skills, abilities, knowledge and experience in response to the “How you will be assessed” criteria above (maximum of 2 pages in total; and
- The contact details for two referees (one of whom is your current supervisor)
Closing date: 11:59pm, Sunday 20 November 2022.
Job Reference Number: TQ2022-927
For further information, please contact:
Brigitte Boys, Senior Client Services Librarian
0481 476 217 or Brigitte.Boys@tafeqld.edu.au