Community Compliance Officer
- Permanent Part Time (22.8 hours per week)
- $37.45 per hour + super
About us
At the Rural City of Wangaratta, we are more than just an organisation – we're a community. Nestled in the heart of Victoria's picturesque high country, we pride ourselves on supporting our staff and delivering exceptional service to our customers. Surrounded by stunning natural landscapes and vibrant city life, Wangaratta offers an ideal balance of work, leisure, and adventure.
The Opportunity
We are looking for a qualified and experienced Community Compliance Officer to uphold our community compliance responsibilities. This role emphasizes both education and enforcement of Council's local laws, ensuring the safety and well-being of our residents. The ideal candidate will possess patience, resilience, and strong customer service skills to effectively communicate and enforce relevant regulations.
Key Responsibilities:
- Enforce and educate on local laws and the Domestic Animal Management Plan.
- Manage community compliance functions, focusing on parking control, animal management, and local law enforcement.
- Respond to emergency compliance situations and after-hours call-outs.
- Provide guidance and assistance to residents, ratepayers, and stakeholders regarding compliance matters.
- Issue compliance and infringement notices, maintain records, and participate in policy reviews.
- Facilitate community engagement and education programs to raise awareness about compliance issues.
- Conduct investigations into customer complaints, providing timely feedback and resolutions.
- Liaise with government agencies and community groups to ensure best practices in compliance service delivery.
- Represent the Council in Magistrates Court and other forums as required.
Why Work for Rural City of Wangaratta?
Joining our team comes with a variety of exciting benefits, including:
- Inclusive, supportive, and nurturing work environment
- Ongoing training and professional development opportunities to help you achieve your career goals
- Corporate benefits, including flu injections and reduced gym memberships
- Employee Assistance Program (EAP) for mental health and wellbeing support
If you are interested, a detailed Position Description is available below and further enquiries about this position should be directed to Pieter Mur, Community Compliance Coordinator - p.mur@wangaratta.vic.gov.au.
Applications close at 3pm on Monday, 14th October 2024.
Rural City of Wangaratta is a child safe and equal opportunity employer. Employment applications from Aboriginal and Torres Strait Islander peoples and people from culturally and linguistically diverse backgrounds are encouraged. In addition, applications for positions that work with children must provide referees who can comment on their experience working with children. These roles also require a valid Working with Children Check and all roles require a National Criminal History Check.
When submitting your application, you will need to include:
- Your current contact details;
- A cover letter to your application. This document is an introduction to your application and will generally include an outline as to why you have applied for the role;
- A current resume with a minimum of two current referees;
- A letter stating how you meet the key selection criteria, providing evidence that clearly demonstrates what you have achieved in relation to the position. It is helpful to use each selection criteria as a heading and then explain how your skills and experience meet that criterion; and
- Copies of any relevant qualifications or licence.